Contact a vaccine provider if:

• You have a valid MCP number, but get the message ‘Your COVID-19 vaccine record could not be found.’
• There are errors in your vaccine record.
• You have questions or concerns about the content of your vaccine record.

If you received your COVID-19 vaccine in a pharmacy or physician’s office, please contact the pharmacy/physician’s office where you received your vaccine.

If you received your COVID-19 vaccine in a Regional Health Authority immunization clinic, see below for contact information:

Eastern Health 

• Email COVIDimmrecordrequests@easternhealth.ca
• Available Monday to Friday 8:00 a.m. to 4:00 p.m.

Central Health

• Email COVIDimmrecordrequest@centralhealth.nl.ca
• You can also call and leave a voicemail at (709) 256-5683

Western Health

• Contact your local public health office

Labrador-Grenfell Health

• Contact your local public health office
• You can also call one of the following phone numbers:
  • Happy Valley-Goose Bay Public Health: (709) 897-2331
  • Labrador City Public Health: (709) 285-8321
  • St. Anthony Public Health: (709) 454-0367